The NEB Shipping Box Recycling Programme

Make your NEB box a happy box and return it home to extend its life!

You may have seen our happy boxes bringing your NEB products to you - we'd like to get them back so we can reuse them. After a quick spruce-up the boxes are ready for another delivery to you which means less polystyrene being manufactured, and we donate 15p to the Woodland Trust for every box returned. With the help of our customers we have increased the return rate from 16% in 2018 to 28% in September 2019. Thank you to everyone who helps with this effort!



Environmental stewardship is one of the founding principles of NEB. In 1976 NEB Inc. established the first shipping box recycling programme in the US and it remains in practice today on a global scale. In the UK we receive back 28%* of our polystyrene shipping boxes from our customers. Of these, 96% are reused and 4% are recycled to make new materials for the building industry. This is great but we would like to do better. Please help us to reduce our use of polystyrene by using the Freepost label supplied with your delivery.

Please remove any ice packs to prevent water leakage. Our cold shipment ice packs are made from recyclable plastic and water or water-based gel. We encourage customers to re-use the ice packs but they are also 100% recyclable. The gel degrades in sunlight and is perfect for garden irrigation.

For every box that we receive back from you we will donate 15p to the Woodland Trust.

NEB (UK) Ltd is a Corporate Member of the Woodland Trust.
the Woodland Trust is a UK charity dedicated to improving our environment by planting native trees and conserving ancient woodland.

Read more about NEB UK Sustainability Initiatives

* Data from Sept. 2019.