To contact Technical Support in the UK:
When you contact NEB Technical Support you will notice our personalized approach. Technical enquiries are answered by Ph.D.-qualified molecular biologists, with research and publications track records. The NEB UK Technical Enquiries Team is supported by Product Development Specialists and Product Managers at NEB Inc. - the same scientists who purify and quality-control the NEB products you use. Our research staff is also available as a technical resource to our customers.
Please contact us using any of the following methods and one of our specialists will assist you:
Technical Support Telephone: 0800 652 2890 or +44 1462 420616
Email: techsupport.uk@neb.com
You may also use the Technical Support Request Form